You can't take a call with a steel beam in your hands. Sayora can.

Extension enquiries, loft conversions, mid-project clients: Sayora answers over the site noise you can't, finds out what they're planning, and texts you the lead before the mixer's stopped turning.

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09:31

Sayora

Text message

Yesterday evening

📞 New call · 7.22pm

Priya Halliday · 07700 900871

Wants a single-storey rear extension at 14 Ferniehill Drive, kitchen-diner, roughly 5m by 4m. Architect drawings done, planning granted in May. Gathering quotes this month.

Listen: sayora.ai/c/bcd345

Today

📞 New call · just now

Rob Tennant · 07700 900129

Existing client at the Corstorphine job. Asking whether the plasterers are still due Thursday. No panic, wants a ring-back at lunch.

Listen: sayora.ai/c/efg678

Sound familiar?

The calls you miss are the expensive ones.

10.20am Tuesday

Beam day. Three of you guiding a steel into position, nobody's letting go to answer a phone. The caller has planning permission for an extension and a shortlist of three builders.

A modest 20 square metre extension averages around £48,000 of work. The builder who picked up is walking the site on Saturday.

1.40pm Thursday

The grinder's going and your ears are full of it. By the time you check the phone there are two missed numbers: a loft conversion enquiry and your kitchen fitter about Monday.

Neither left a voicemail. The loft enquiry, a job that typically runs somewhere between £27,500 and £75,000, rings the next name on the list.

6.45pm Friday

You're finally home. The phone goes: an unknown number, probably a homeowner who's just got their drawings back and is ringing builders after work, the only time they're free.

You let it ring out. So did the last builder they tried. Whoever answers tonight books the site visit, and probably the job.

Hear how she handles it

A real call, start to finish.

Tuesday, 10.20am. Beam day. Both your hands and both your labourers' are holding half a tonne of steel.
Sayora

Hi, you've reached Marchbank Building Co. I'm Sayora, the AI receptionist. Gordon's on site with his hands full just now, but I can take everything down. What are you planning?

Caller

We're looking at a rear extension, single storey, to open up the kitchen. We've got architect drawings and planning came through last month.

Sayora

That's the hard part done. Roughly what size is it on the drawings?

Caller

About five metres by four. Kitchen-diner with bifolds.

Sayora

Lovely job. When are you hoping to start, and are you getting a few quotes in?

Caller

Ideally ground broken by September. And yes, honestly, you're one of three we're asking.

Sayora

As it should be. Gordon prices from the drawings and a site visit; he keeps Saturday mornings for those. Can I take your name and address, and book you in for this Saturday?

Caller

Priya Halliday, 14 Ferniehill Drive. Saturday works.

Sayora

You're booked for Saturday morning, Priya. If you can email the drawings over beforehand, he'll arrive with half the thinking done. You'll get a text confirming everything now.

The steel goes in. Your phone buzzes once: extension enquiry, drawings done, planning granted, site visit booked Saturday.

What she can do

Built for the way builders actually work.

Answers over the site noise

Mixers, grinders, nail guns: a building site is the worst place in Britain to hear a phone. Sayora picks up first ring, every time, somewhere quiet.

Asks what a builder would ask

What are they planning, roughly what size, do they have drawings, has planning been granted, when do they want to start. You know whether it's a real project before you ring back.

Separates new work from current jobs

A new extension enquiry and your Corstorphine client chasing the plasterers get handled differently. Both get answered; your text tells you which is which.

Books the site visit live

She offers the slots you keep for look-overs, books the visit mid-call, and texts the customer a confirmation from your business name.

Screens the time-wasters

Lead-gen firms, directory sales, 'we can win you government contracts': politely shut down before they cost you a minute off the tools.

Early access
£49/mo

Everything Sayora does, unlimited minutes, cancel anytime. One recovered job pays for months of her.

Or see what UK answering services usually cost.

Fair questions

What builders ask before they book.

Can she price an extension over the phone? +

No, and she won't pretend to. Serious building work gets priced from drawings and a site visit, and she says exactly that. What she does is qualify the enquiry: scope, size, drawings, planning status, timeframe, and book the visit. You ring back knowing whether it's a £48,000 extension or a fence panel.

I'm a general builder. We do everything. Can she cope with that? +

Yes. You tell her once what you take on (extensions, lofts, renovations, insurance work) and what you don't, and she steers each caller accordingly. If someone asks for something outside your patch, she says so politely and takes details in case you want it anyway.

Most of my calls are existing clients and trades, not new enquiries. Does she help there? +

That's half the value. The client chasing a start date, the sparky confirming Thursday, the merchant about a delivery: she takes each one properly, answers what she's been told, and texts you a summary sorted by who it was. Your lunchtime callbacks become a tidy list instead of a guessing game.

What about calls mid-project from the current job? +

She recognises returning numbers and greets them by name, so your Corstorphine client isn't treated like a stranger. If they say it's urgent, that's flagged in your text; if it can wait for lunch, it says that too.

Do I need to change the number on the van and the boards? +

No. Your number stays on the van, the site boards and Checkatrade. You get a dedicated UK number for Sayora and forward calls whenever you can't pick up: on the tools, in a loft, or after hours. Forwarding is yours to switch on and off.

What does it cost a building firm? +

£49 a month on early access, unlimited minutes, every skill included, no contract. Against the value of one extension enquiry that doesn't ring out, it's the cheapest person on your books.

New to the idea? Read what an AI receptionist is, in plain English.

Ready when you are

Somewhere nearby, drawings just came back from the architect. Be the builder who answers.

Sayora's live by tomorrow, about an hour of your time to set up. £49 a month on early access, unlimited minutes, no contract. Book 15 minutes with Jacob and hear what she'd say to your callers.

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