24/7 call answering
Round-the-clock answering without the night shift.
Sayora answers every hour of every day: the 2pm quote request and the 2am burst pipe, in the same warm British voice. Emergencies flagged, jobs booked, every lead texted to you. One flat £49 a month, 24/7 included.
No out-of-hours surcharge. No contract. Keep your existing number.
The most valuable calls come at the worst hours.
Emergencies pay the best
An emergency boiler repair averages around £450, and emergency callers ring the next number the moment yours rings out. Night calls are your highest-value, least-defended leads.
Voicemail loses at night
A panicking caller at 2am doesn't leave a voicemail and wait politely. They keep dialling until a human, or something that helps like one, picks up.
You can’t staff your way out
Answering your own phone at all hours means never truly finishing work. Hiring for it means night rates, rotas and cover for the cover. Neither scales for a small business.
£450 is Checkatrade's published average for an emergency boiler repair (range £225–£675, verified June 2026); source below.
Humans at 3am cost 3am money. Software doesn't.
A human answering service that offers 24-hour cover has to staff it: night shifts, weekend rotas, premiums, and enough people sitting ready whether your phone rings or not. That's why round-the-clock cover is so often a higher tier or an add-on, layered on plans that already land between £150 and £400 a month at realistic volumes.
Sayora has no shifts to fill. Answering at 3am costs her exactly what answering at 3pm does, which is why 24/7 is simply included in the flat £49 a month rather than sold back to you as a premium.
Pricing reflects published UK plans and independent reviews as of June 2026; the provider-by-provider detail is in our cost guide and on the comparison pages. Only need evenings and weekends? The after-hours page covers that setup.
Set the divert once. Covered forever.
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Divert around the clock
Point your number at Sayora full-time, or keep days for yourself and give her the rest. One divert setting, changed whenever you like.
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Every hour answered the same
First ring at 2pm, first ring at 2am. Same voice, same knowledge of your prices and services, same honest AI disclosure.
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Triage by your rules
Real emergencies get flagged to you immediately. Routine enquiries get handled, booked for business hours, and summarised.
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Wake up to a worked night
Every overnight call is a structured SMS: who, what, where, how urgent. Recordings and transcripts if you want the detail.
24/7 means everything, always.
Nights, weekends, bank holidays
The full calendar, included. No premium tier for the hours you actually need cover.
Emergency flagging
Urgency captured on the call and marked in your text, so 3am only wakes you when it should.
Unlimited minutes
No meter running while a shaken caller explains the flood. Long calls cost the same as short ones: nothing extra.
Diary booking
Night callers book daytime slots mid-call. Your diary fills while you sleep.
Cold-call screening
Automated sales dialers work odd hours too. They get screened by policy like everything else.
Recordings and transcripts
Every call recorded and transcribed, so the 3am details are exact when you read them at 7.
24/7 answering, answered.
Is 24/7 call answering really included in the flat price?
Yes. Nights, weekends and bank holidays are part of the £49 a month, not a tier. Sayora doesn't sleep, so there's no night shift to charge you for.
Why do traditional services charge extra for 24-hour cover?
Because humans at 3am are expensive: night shifts, rotas, premiums, minimum staffing whether your phone rings or not. That cost has to land somewhere, so round-the-clock cover is usually a higher tier or an add-on above already per-minute pricing.
What does a 24-hour answering service cost in the UK?
Published UK plans at realistic volumes typically land between £150 and £400 a month before out-of-hours add-ons. Sayora is £49 a month flat, with the 24/7 part included rather than sold back to you.
How does Sayora handle a genuine 3am emergency?
She answers immediately, works out what has happened and how bad it is, captures the address and access details, and flags the call urgent in your SMS. Whether you take 3am emergencies is your policy: she can tell callers your emergency terms, or book them for first thing.
Won't answering at night just encourage non-urgent calls?
The opposite, usually. Sayora triages: genuine emergencies get flagged to you, everything else gets handled and booked for normal hours. You stop being woken by the diary-enquiry call without losing the burst-pipe one.
Does she sound different at 4am?
No. Same warm British voice, same patience, same knowledge of your business, on every call at every hour. That's rather the point: consistency is the thing night shifts struggle with.
Can I try 24/7 cover without committing?
Yes. There's no contract; it's month to month. Most owners start with an out-of-hours divert, see a week of morning summaries, and then decide how much of the day to hand over.
Sleep through the phone. Keep the job.
Fifteen minutes with Jacob. Hear how Sayora handles a 2am emergency for a business like yours, then decide who's on call tonight.
£49/mo. Unlimited minutes. Cancel anytime.