After-hours answering
You clock off. Your phone doesn't have to.
Keep answering your own phone in the day. When you finish, divert to Sayora: she covers your evenings, weekends and bank holidays, flags the emergencies, books the jobs, and has every lead waiting on your phone by morning.
£49/mo flat. Out-of-hours cover is the point, not an add-on.
Customers ring when they've finished work, not when you have.
The hours you're closed are the hours your customers are free. That mismatch is where jobs quietly leak to whoever picks up.
The after-work rush
Your customers have jobs too. They ring about the leak, the fusebox, the extension after their own working day, exactly when yours has finished.
The weekend list
Saturday is when the household sits down and sorts the list: quotes chased, jobs booked, trades compared. If you're not answering, someone else is.
The genuine emergency
Burst pipes and dead boilers ignore business hours. The 10pm emergency is the most valuable call your line takes all week.
Days are yours. Evenings are hers.
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Set your hours
Divert to Sayora on a schedule (from close to open), or flick it on manually when you finish for the day. It’s an ordinary call divert; no new kit.
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She answers your evenings
In your business name, telling callers honestly that she's AI, and helping them properly: questions answered, details taken, jobs booked.
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Urgent gets flagged
Emergencies are marked in the SMS so you can choose: ring back now for the emergency rate, or first thing tomorrow.
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Mornings start with leads
Every overnight call is a structured text waiting on your phone, with recordings if you want the detail. No voicemail roulette.
The out-of-hours call is usually the expensive one.
An emergency boiler repair averages around £450 in the UK, and emergencies are exactly the calls that come after hours. One saved evening call can cover months of Sayora. The alternative isn't usually voicemail either: it's the caller working down their list until a competitor answers.
Traditional answering services treat out-of-hours as a premium: an add-on above per-minute rates that already land at £150–400 a month at realistic volumes. Sayora doesn't distinguish. Evenings, 3am, Christmas Day: it's all the same flat £49 a month.
£450 is Checkatrade's published average for an emergency boiler repair (range £225–£675, verified June 2026). Answering-service pricing reflects published UK plans; see the cost guide for the full breakdown. Want cover around the clock instead? Read about 24/7 call answering.
After-hours isn't an add-on here.
Evenings, weekends, bank holidays
Whatever "after hours" means for your business, it costs nothing extra. You define it; she covers it.
Emergency flagging
Urgency captured on the call and marked in your text, so you can triage from the sofa.
Diary booking
Evening callers can book a slot for next week while their motivation is high. You wake up to a fuller diary.
Cold-call screening
The after-dinner sales calls get politely turned away. Only real callers reach your morning summary.
After-hours answering, answered.
Can I use Sayora for after-hours calls only?
Yes. Set your divert to switch on when you close and off when you open, or just turn it on when you down tools each evening. Daytime calls still come straight to you; Sayora only answers the ones you'd otherwise miss.
Is after-hours answering cheaper than full-time cover?
With Sayora it's the same flat £49 a month whether she answers your evenings only or your whole week, because minutes are unlimited either way. Traditional services often price out-of-hours as a premium add-on on top of per-minute rates.
What happens when someone rings at 9pm?
Sayora answers in your business name, in a real, warm British voice. She answers their questions, captures the job details, flags anything urgent, and can book them into your diary. The summary is on your phone seconds later, whether you read it then or with your morning coffee.
How does she tell an emergency from a quote request?
She asks. A burst pipe, a dead fusebox and a "when could you tile a bathroom" get different questions and different urgency flags, so you can decide from the text whether tonight needs you or tomorrow does.
Do weekends and bank holidays count as after-hours?
They can. You control the divert, so Saturday mornings can ring you and Sunday can go to Sayora, or the whole weekend can be hers. Bank holidays cost nothing extra.
Will callers just hang up on an answering service at night?
Far fewer than hang up on voicemail. Sayora picks up first ring, sounds warm and capable, and actually helps: answers questions, takes details, books jobs. An evening caller who gets all that rarely rings your competitor from the van.
How long does setup take?
About an afternoon, and roughly an hour of your time. We provision your Sayora number, you set the out-of-hours divert with a short code from your phone, and we test a call together before she goes live.
Finish your day. She'll start hers.
Fifteen minutes with Jacob to hear Sayora take an evening call for a business like yours. Then decide who covers tonight.
£49/mo. Unlimited minutes. Cancel anytime.