Early bird: £49 a month, kept while you stay. 34 places left. See pricingEarly bird: £49 a month. 34 places left. See pricing

An AI receptionist for estate and letting agents. Never lose a valuation to a missed call.

While your negotiators are out on viewings, Sayora answers your phone in your agency’s name, takes the viewing request or valuation lead, and sends it to your team as the call ends. It’s £49 a month with unlimited minutes.

Price
£49 a month
Minutes
Unlimited
Listings from
Street or PropertyHive
Free week
7 days, no card
Train your receptionist

The Inbox of an illustrative agency. The businesses, people and calls in these screens are made up.

Which AI receptionist should a UK estate agent use?

Choose by what has to happen once the call ends. If a negotiator can ring the caller back, Sayora is worth trying first. If the call has to finish inside your CRM’s diary, or with a person on the line, choose a service that does that. Quick disclosure: we make Sayora, so we’re not neutral.

Sayora fits if

  • You want one fixed bill: £49 a month, with unlimited minutes.
  • A negotiator can ring back, as long as they know the property, the caller and what happens next.
  • You run Street, your website runs PropertyHive, or your listings live on your website and you’re happy for your team to ring back the callers it can’t answer.
  • You’d rather be live today and change your receptionist yourself than wait on a setup project.

Look elsewhere if

A viewing has to land in your property CRM’s diary while the caller’s on the line
An AI receptionist that names your CRM and shows you the booking working. Street says its CRM includes an AI Call Handler with no extra subscription, so if you’re on Street, check that first. Sayora books into Google Calendar or Cal.com only.
Your CRM is Reapit, Alto or Jupix, and you want it updated by itself
A service that connects to that CRM. Sayora doesn’t, so each enquiry would reach you as a lead for someone to add by hand.
A person has to answer every call
A human answering service. It usually costs more, and it’s often billed per call or per minute, but a person can use their judgement on the difficult ones.
A tenant emergency has to be put through to someone, live
A service with live transfer and a written on-call procedure. Sayora has no live transfer.

See named services compared, with what 100 calls cost

The calls your agency gets, and what Sayora does with each

Valuations, viewings, applicants and tenants all ring the same number. Each call ends in one of three things: an answer, a message or a booking.

The callWhat your receptionist doesWhat you get
Viewing request “Is the flat on Nelson Street still available? Can I see it on Saturday?” Answers from your listings if they’re connected, then takes the caller’s name, number and any time they mention. It tells them your team will confirm, unless you’ve connected a calendar for it to book into. A lead with the property and any time they gave. On Street, an enquiry on that property, marked as a viewing request.
Valuation lead “We’re thinking of selling. Could someone come and value the house?” Takes the caller’s name, number and what they’re after, plus the property address if you’ve made that one of your questions. It won’t invent a valuation figure you haven’t given it. A lead ready for your valuer to ring back. On Street, an enquiry marked as a valuation request.
Buyer or tenant applicant “Have you got any three-beds in Hitchin?” Answers from your live listings: what you have, what it costs and whether it’s under offer or let agreed. It also asks up to three questions of your own, such as a mortgage in principle or a move date. A lead with what they’re after, and their answers under Details.
Vendor or landlord chasing “Any feedback from Thursday’s viewing?” Takes a message. Your receptionist can’t see your sales progress or viewing feedback, so it doesn’t guess at them. A lead saying who rang and what they want to know.
Tenant with a repair “The boiler’s stopped working at Mill Lane.” Takes the caller’s details and the problem for your team. It doesn’t log a job or send a contractor. A lead with the repair written down. If it can’t wait, your notification is marked urgent.
Someone in danger “There’s water coming through near the fuse box.” Takes their details for your team. Add at least one rule: with rules saved, your receptionist tells anyone in danger to contact the emergency services first, or the emergency line a rule names, and never that it can wait. A lead marked urgent if it can’t wait. Your own on-call route has to do the rest.
Complaint “I’m not happy with how my deposit was handled.” Takes it down for your team to decide, and doesn’t argue or turn them away. A lead with the complaint in the caller’s terms.
Cold sales call “Can I talk to you about your website’s SEO?” Screens it politely and ends the call. Nothing in your leads. You can still find the call under Calls.

No listings connected? Your receptionist answers from your website and the common questions you add, so it won’t know what went under offer this morning. Anything it hasn’t been given gets taken down as a message, rather than guessed at.

One valuation call, start to finish

Your valuer’s out on an appraisal at ten to seven and the phone rings. Here’s what the caller hears, and what’s waiting when your valuer looks up.

Your receptionist

Thanks for calling Fernhill Estates. This is Amy, their AI receptionist. I record my calls, just so you know. What can I help you with?

Caller

Hi, we’re thinking of selling. Do you do valuations?

Your receptionist

We do. I’ll get our valuer to ring you to arrange one. Can I take your name?

Caller

Priya Shah. It’s the three‑bed on Bearton Road.

Your receptionist

Thanks, Priya. When are you hoping to sell?

An illustrative call, drawn from Sayora’s own portal. Details holds the answers to the questions you ask every caller.

The rules your agency writes

You tell your receptionist how your agency works in your own words: up to ten rules, each checked by Sayora when you save it. A rule can’t make it claim to be a person, or tell someone in danger to wait.

How rules work, in the help centre

How Sayora works with Street, PropertyHive and the portals

Two property connections today, plus your calendar. Here’s exactly what each one does, and where the connections stop.

  • Street

    Sayora reads the properties you have on the market every hour, and sends each enquiry into Street, attached to the property the caller asked about and marked as a viewing or valuation request. It never books into Street’s diary. We switch Street on for each agency when you ask.

    How Sayora works with Street

  • PropertyHive

    If your website runs PropertyHive on WordPress, Sayora reads the properties on it, every 30 minutes as standard, and answers callers from them. It only reads: nothing goes back to your website, and each enquiry comes to you as a lead. We connect it for you.

    How Sayora works with PropertyHive

  • Rightmove, Zoopla and OnTheMarket

    Sayora doesn’t connect to the portals, and it doesn’t read or reply to portal enquiries. It answers phone calls. When someone rings about a property they saw on a portal, your receptionist answers from your connected listings and takes the enquiry. Portal emails keep reaching you the way they do now.

  • Reapit, Alto and other property CRMs

    Sayora doesn’t connect to Reapit, Alto, Jupix or other property CRMs today, so each enquiry reaches you as a lead with a summary, a recording and a transcript. Enterprise can scope a connection with you.

    See what Enterprise covers

  • Google Calendar and Cal.com

    To book viewings on the call, connect Google Calendar or Cal.com. It works when that calendar shows the real availability you want callers to book. The caller gets a text confirming the booking, and on Street the call still goes in as an enquiry.

    See every integration

What Sayora costs an estate agent

£49 a month

That’s the early bird price: £49 a month with unlimited minutes, and you keep it for as long as you stay. No VAT added, no setup fee and no contract, so you can cancel any time.

34 early bird places left

See the plan in full

What’s included

  • Your receptionist answering day and night, with unlimited minutes
  • Your own UK number, local or 03, and you keep the number you have
  • Each lead by text, email or both, as the call ends
  • Recordings, transcripts and summaries of every call
  • Cold callers screened out
  • Your own rules, and up to three questions of your own
  • Bookings into Google Calendar or Cal.com
  • Street and PropertyHive, on request
  • A named account manager
  • 18 British and Irish voices

Your first week is free, with no card, and your receptionist takes real calls on its own number from the first day. It includes 100 minutes of calls until you add a card.

What Sayora won’t do for an agency

The limits, with what to do instead.

  • No live transfers

    Your receptionist can’t put a caller through to a person. Give your out-of-hours number in a rule, so a tenant who needs it can ring it directly.

  • No contractors sent out

    Sayora doesn’t dispatch anyone or log a job in your repairs system. Keep an on-call route that reaches someone who can act, and test it before you rely on it.

  • No property CRM diary

    Sayora doesn’t book into Street’s diary or any other property CRM’s. Your team can confirm the request, or connect a calendar that shows your real availability.

  • No view of the file

    Your receptionist can’t see sales progress, viewing feedback or a tenant’s account. Those callers leave a message, and your team answers with the file in front of them.

  • No payments or ID

    Sayora doesn’t take cards, holding deposits or bank details, and it doesn’t do referencing or right to rent checks. Those stay with your team.

  • No outbound calls

    Sayora only answers. It won’t chase applicants or call back for you, so somebody needs to own the follow-up from each lead.

What an estate agent says

“A perfect service from the start, highly recommended.”

Four calls to make before you divert a thing

Start your free week and ring your receptionist yourself, using made-up contact details. Then read each lead as the person who has to act on it.

  1. A viewing on a real address

    Ask about one of your own properties and ask for Saturday. Did you hear a confirmed booking, or a request?

  2. A valuation

    Say you’re thinking of selling. Could your valuer ring back from the summary alone?

  3. A landlord chasing

    Ask how a viewing went. Your receptionist should take a message rather than make something up.

  4. A tenant’s leak

    Say it can’t wait. Check your notification is marked urgent, and that your rule gave the out-of-hours number.

Estate and letting agents, answered plainly

The things agencies ask before they try Sayora. For anything else, email hi@sayora.ai or read the help centre.

Which AI receptionist should a UK estate agent use?

It depends on what has to happen after the call. Sayora suits an agency where a negotiator rings back: £49 a month with unlimited minutes, answers from Street or PropertyHive listings, and a lead for your team as the call ends. If a viewing must land in your property CRM’s diary on the call, or a tenant must be put through to a person, choose a service that does that and test it. We make Sayora, so we’re not neutral.

How much does Sayora cost an estate agent?

£49 a month, the early bird price while places last, with unlimited minutes, your own UK number and a named account manager, and you keep all of that for as long as you stay. There’s no VAT added, no setup fee and no contract. Your first week is free with no card, and includes 100 minutes of calls until you add one.

Can Sayora book viewings?

Yes, into Google Calendar or Cal.com, once you’ve connected one that shows your real availability. It can’t book into Street’s diary or another property CRM’s. Without a connected calendar your receptionist takes the viewing as a request and tells the caller your team will confirm it.

Does Sayora work with Rightmove and Zoopla?

No. Sayora doesn’t connect to Rightmove, Zoopla or OnTheMarket, and it doesn’t handle portal email enquiries. It answers phone calls, including calls from people who found the property on a portal, using your Street or PropertyHive listings if they’re connected.

Does Sayora work with Street?

Yes. Your receptionist answers from the properties you have on the market, refreshed every hour, and each enquiry lands in Street attached to the property and marked as a viewing or valuation request. We switch it on for each agency when you ask, then you connect it with a token from Street.

Does Sayora work with PropertyHive?

Yes, for reading. If your website runs PropertyHive on WordPress, Sayora reads the properties on it, every 30 minutes as standard, and answers callers from them. Nothing is written back to PropertyHive. We connect it for you from your website’s address.

Does Sayora work with Reapit or Alto?

Not today. Sayora doesn’t read from or write to Reapit, Alto or Jupix. Each enquiry reaches you as a lead for your team to add. If you need your CRM updated automatically, choose a service that connects to it, or ask us about Enterprise, which can scope a connection with you.

Is Sayora right for letting agents and tenant emergencies?

For lettings enquiries, viewings, applicants and routine repair messages, yes. For emergencies, only alongside an on-call route of your own. Sayora has no live transfer and doesn’t send contractors. Write your out-of-hours number into a rule: with rules saved, your receptionist tells anyone in danger to contact the emergency services first and can give that number. A call that can’t wait is marked urgent on your notification.

Can we keep our agency’s phone number?

Yes. You forward calls from your existing number to your Sayora number, and you can start with only the calls you don’t answer. Your phone provider controls the forwarding options and any charges.

Will callers know they’re talking to an AI?

Yes. New callers are told it’s an AI and that the call is recorded before they’re asked for any details, and your receptionist never claims to be a person. Callers it recognises are told about the recording again but may not hear the AI line a second time. Call audio is deleted after 90 days.

Can one Sayora account cover several branches?

Each account has one number. With Street, Sayora reads every branch your token can see, so several branches can forward to that one number and your receptionist can answer about all their properties. Email us if you’d like to talk through your setup first.

Keep comparing

Try it on your own agency

Find your agency and Sayora builds your receptionist from your website in minutes. Ring it about one of your own properties, then decide.

Train your receptionist

Free for 7 days. No card.